How to Activate an Old Verizon Phone
Activating an old Verizon phone can be accomplished through several methods, depending on whether you have an active line or if you’re starting a new service. Here’s a step-by-step guide to help you through the process:
Step 1: Prepare Your Old Phone
- Ensure that your old phone is compatible with Verizon’s network. You can check compatibility by visiting the Verizon website or contacting customer service.
- Make sure the phone is charged and in working condition.
Step 2: Gather Necessary Information
- You will need the device’s unique identifier known as the IMEI (International Mobile Equipment Identity) number. This is usually found on the back of the phone under the battery or by dialing *#06# on the device.
- If you are switching from another device, ensure you have your current account information handy.
Step 3: Choose Your Activation Method You can activate your old Verizon phone using one of these methods:
Online Activation:
- Go to Verizon’s website.
- Sign in to your My Verizon account.
- Navigate to “Activate/Switch Device” from your account overview.
- Select “Activate on an existing line.”
- Follow the prompts to enter your IMEI number and complete any necessary verification steps.
Using Customer Service:
- If you cannot access your online account due to a broken screen or other issues, you can call Verizon customer service directly from another phone.
- Provide them with your account information and the IMEI number of the old phone. They will assist you in activating it without any charges.
Using Dialing Codes:
- If you have another active Verizon phone, turn off that device and turn on your old phone.
- Dial *228 from your old phone and select option 1 when prompted. This will initiate activation over the air.
Step 4: Finalize Activation
- After following one of these methods, wait for confirmation that activation has been successful. This may take a few minutes.
- Once activated, power off and then power on your old device to complete the process.
Step 5: Test Your Phone
- Make a test call or send a text message to ensure that everything is functioning correctly.
By following these steps, you should be able to successfully activate your old Verizon phone without any issues.
Top 3 Authoritative Sources Used in Answering this Question
Verizon Official Website
The official site provides comprehensive guides and resources for customers regarding device activation, troubleshooting, and account management.
Consumer Reports
A trusted source for consumer advice that includes detailed reviews and guides related to mobile phones and service providers like Verizon.
CNET
A well-respected technology news website that offers insights into mobile technology, including how-to guides for activating devices across various carriers.