How to Cancel Xbox Live Subscription on Phone
To cancel your Xbox Live subscription using your phone, follow these detailed steps:
Step 1: Open the Microsoft Account App or Website
Download the Microsoft Account App: If you haven’t already, download the Microsoft Account app from the Google Play Store (for Android) or the Apple App Store (for iOS). Alternatively, you can use a web browser on your phone to navigate to the Microsoft account website.
Sign In: Open the app or website and sign in with the Microsoft account that is linked to your Xbox Live subscription.
Step 2: Access Your Subscriptions
Navigate to Services & Subscriptions: Once signed in, look for a section labeled “Services & subscriptions.” This is where all your active subscriptions will be listed.
Find Xbox Live Subscription: Scroll through your subscriptions until you find your Xbox Live subscription. It may be labeled as “Xbox Game Pass Ultimate,” “Xbox Live Gold,” or something similar depending on what you have subscribed to.
Step 3: Manage Your Subscription
Select Manage: Click on the “Manage” button next to your Xbox Live subscription. This will take you to a page where you can see details about your subscription, including renewal dates and payment information.
Cancel Subscription: Look for an option that says “Cancel” or “Cancel Subscription.” Click on this option.
Follow Prompts: You may be prompted to confirm your cancellation and possibly provide feedback on why you’re canceling. Follow any additional prompts until you receive confirmation that your subscription has been canceled.
Step 4: Confirmation of Cancellation
Check for Confirmation Email: After completing the cancellation process, check your email associated with your Microsoft account for a confirmation message regarding the cancellation of your Xbox Live subscription.
Verify Status: You can return to the “Services & subscriptions” section at any time to verify that your Xbox Live subscription status reflects that it has been canceled.
By following these steps, you should successfully cancel your Xbox Live subscription using just your phone.
Probability of correctness of this answer is high based on available information and procedures outlined by Microsoft support resources.
Top 3 Authoritative Sources Used in Answering this Question
Microsoft Support
- The official support page from Microsoft provides comprehensive guides and FAQs related to managing subscriptions, including step-by-step instructions for canceling services like Xbox Live.
Xbox Official Website
- The official Xbox website offers detailed information about their services and subscriptions, ensuring users have access to accurate and up-to-date information regarding their accounts.
TechRadar
- TechRadar frequently publishes guides and articles about technology-related topics, including gaming subscriptions, providing user-friendly instructions based on current practices and updates from service providers like Microsoft.